■ FOR GOOGLE PLAY
Unfortunately, we don't have access to player emails and credentials.
If you cannot access your Google account, please follow the troubleshooting in this Google help center article.
If you have forgotten your password or Google account credentials please use this account recovery form.
If your account was disabled please contact the Google Account Recovery team. Make sure to include a description of what happened when the account became disabled.
■ FOR GAME CENTER
Unfortunately, we cannot access Game Center account information or help players recover lost accounts or passwords.
If you've lost access to your Game Center or Apple ID, please ask Apple for assistance.