In the Lord of Heroes, we provide a monthly paid plan, ‘Administrator Rouin’, to support you with more features, and provide rewards and offers.
▶ Click here to find out more about the benefits of ‘Administrator Rouin’
1. Subscription Service
Subscription service is a paid plan service that offers you periodic access to more beneficial supports and features.
We may provide a free trial for up to 3-days in some plans. However, a free trial may not be included in the subscription unless free trial days are specified in the details. The subscription will automatically be charged in the last 24 hours of the free trial.
Subscription benefits are valid until you cancel the subscription and the last day of the subscription has passed. If you wish to cancel your subscription, you must cancel your subscription through the App Store/Google Playstore. If a subscription is not canceled 24 hours before the last day of the current subscription period, the subscription will automatically be charged and renewed for a new period.
Please read below for more information.
① The subscription price may vary between countries and between App Store/Google Playstore.
② Subscription service and benefits are non-transferable.
③ The subscription payment method cannot be changed during the subscription period. You must cancel your next payment and then sign up for the subscription with a changed payment method after your current subscription period is complete.
④ If you signed up for the subscription service with a guest account, the subscription might not be available after you delete the application. Please link your application account before you make your purchase.
⑤ The number of days in one month can differ from each other depending on the month.
⑥ If you do not cancel your subscription, the subscription will automatically be charged in the last 24 hours of the current subscription period. Subscriptions renew automatically unless you unsubscribe.
⑦ You can subscribe with one game account per store account. Benefits will not be duplicated even if you subscribe to both App Store/Google Playstore.
⑧ Even if the login device OS is different from the OS that the subscription is signed up for, subscription benefits will maintain in the application account until the subscription service period ends.
⑨ The benefits of the subscription are subject to change. When there are changes upcoming, we will announce the details through our official blog.
2. Subscription Cancellation
Subscription service will automatically take payment from the date you sign up for the service, and your subscription will automatically renew until it is canceled or unsubscribed. You may cancel at any time. If you cancel your subscription, you will retain access to our subscription benefit for the remaining term of your existing subscription.
Apple Appstore Cancel Subscription in iOS
Google Playstore Cancel Subscription in AOS
① Subscription service renew automatically unless you unsubscribe
② Even if you cancel your subscription, the subscription benefits will remain until the existing subscription period is complete.
③ Subscriptions effect immediately upon purchasing and it is not refundable. After payment, you will be only eligible to unsubscribe/cancel your payment for the next renewal.
Trouble on Cancellation
Contact your payment providers, such as App Store or Google Playstore, to request a cancellation.
Below are some reasons why others have trouble canceling the subscription.
- When you are login to a different account other than your subscribed account
- When you already have canceled your subscription
- When your payment method has been declined (Expired credit/debit card, not enough balance on your debit card, etc.)
3. Cancel Unsubscription
- Even after you cancel the subscription, you can resubscribe before the current subscription ends. If you decide to resubscribe, you will be automatically charged on the next renewal date.
Apple Appstore - Restart or resubscribe to a subscription:
Go to Appstore → Profile → Account → Subscriptions → Select Lord of Heroes → Select Resubscribe option
Google Playstore - Restart or resubscribe to a subscription